Terms & Conditions
AppTheBusiness Limited (the company) provides the following products and services.
- Logo Design
- Content Services
- Smartphone App
- WordPress Plugins
Payment terms for each require the full set up charge to be paid prior to work starting. For the Website and the SmartPhone App, there is a monthly subscription charge that is payable by direct debit and will start on completion of the website and app. The definition of completion refers to the website being live and the app being available for download in the relevant app stores.
The monthly fee for the website and the Smartphone app is to provide all content updates in terms of tax information and calculators as well as ongoing support for fixes upgrades and updates regarding latest WordPress and iOS & Android platforms. The monthly fee also covers any change requests in terms of app features (within scope of the platform) and website designs (within scope of the agreed web template). If there are changes requested that are beyond the scope of the agreed web template or app platform, then a fee will be agreed in advance for approval before any work will commence.
The monthly fee is for a minimum of 12 months (the initial period). Once the initial period is complete, the fee will move to a rolling 30 day contract. In the event of deciding to stop payment for the service, you agree to pay the full 12 months subscription if in the initial period. After the initial period, cancellation can be made with two month prior written notice. In the very rare situation in which we increase fees, you will be notified 90 days prior from us in writing. On cancellation, the hosting and access of the website will be removed and in terms of the SmartPhone app, this will be removed from the App stores, no longer available for download; however it will remain on previously downloaded phones, but with no longer being supported for updates and upgrades.
All content produced within the SmartPhone app is provided by the company and is copyright and cannot be taken without the prior written permission from the company. In the event content is created by the customer, this remains the property of the customer.
Should a client purchase any service through an offer, via AppTheBusiness or one of our partners, the following conditions apply. The client is required to provide the content relating to their company, logo assets for the design, and other requirements dependent on the template chosen within a period of two weeks. Once the requirements are submitted by the client in full, a first draft of the app or website (as applicable) will be produced and shared with the client; the client will need to respond within 5 business days with their approval to publish or with feedback, if any. If there are any changes, in line with the offer terms, a revision will be shared and the client will have to provide approval or any final feedback within 5 business days. The above two rounds of edits are the maximum allowed. If no feedback is provided within the first or second of the above deadlines or if in anyway the client does not provide a final acceptance of the app or website within such deadlines, any further work on the design or development will cease, the project closed, and the benefit will be considered as redeemed and no funds will be available.
The Logo Creation service includes 5 draft designs, based on the information provided by the client. Changes and iterations can be made following feedback on the designs. Revisions are limited to 4 iterations. After the final revision has been provided, further designs can be requested at an additional fee.
The Logo Creation Service is £150 (excl. VAT) for the drafts and final design files, which are provided in JPEG, PNG, AI, EPS and SVG formats. Full payment is required before the design work can be scheduled and is non-refundable should a design not be selected.
The Logo Redraw service includes a duplicate of an existing logo without any changes made to the design. Once the redraw is approved by the client, it is provided in JPEG, PNG, AI, EPS and SVG formats. The Logo Redraw is £50 (excl. VAT) paid in advance and is non-refundable should the final files no longer be required.
AppTheBusiness will not assume responsibility should a Trademark or Copyright infringement occur on any submissions of an existing design which has been redrawn as part of a Logo service.
A subscription to Content Services includes a monthly content pack with:
- Newswire (supplied in HTML and Word, with images)
- Blog article (supplied in HTML and Word, with images)
- Tweets (linked to the topics covered in the newswire and blog)
The Content Services pack is sent via MailChimp each month at a fee of £39 per month (excl. VAT). The monthly fee is payable for a minimum of twelve months (the initial period). Once the initial period is complete, the fee will move to a rolling thirty-day contract.
In the event of deciding to cancel the service, you agree to pay the full 12 months subscription if the initial period has not finished. After the initial period, cancellation can be made with two-months prior written notice.
The terms for the WordPress plugins require payment in full before the plugins will be provided. The plugins are for WordPress only and are not compatible with other CMS systems.
The monthly fee for the WordPress plugin is £10 per month, or £15 per month for two plugins (all prices excl. VAT). The fee includes all content updates.
The monthly fee is payable for a minimum of twelve months (the initial period). Once the initial period is complete, the fee will move to a rolling thirty-day contract. In the event of deciding to cancel the service, you agree to pay the full 12 months subscription, if the initial period has not finished. After the initial period, cancellation can be made with two-months prior written notice. Upon cancellation the plug-in/s must be removed immediately. In the very rare situation in which we increase fees, you will be notified ninety days prior from us in writing.
All content produced within the plugin is provided and under copyright of AppTheBusiness, and cannot be copied or duplicated without the prior written permission from the company. The company will provide the plugins ready to be installed. Assistance with styling or installation is charged at the company’s hourly rate at £75 per hour.